Programs & Tools for Reimbursement Education

Clients from the smallest biotech firms to the largest international pharmaceutical manufacturers have counted on Xcenda for site-of-service expertise, which results in compliant and flawless execution. 

Our content development includes:

  • Customized content to address the reimbursement barriers healthcare providers face in any site of service
  • Topics such as reimbursement principles, private payer trends, Medicare and Medicaid health policy, practice efficiency, healthcare trends, and others as requested
  • Provider and staff education related to the availability of, and utilization guidelines for, patient assistance and client support programs
  • Targeted messaging helps members of the sales force understand the best tactics to use to meet the reimbursement challenges they may face during a sales call
  • Branding according to the client’s style guidelines
  • Sales force pre-read training materials

We deliver reimbursement education in the following formats:

  • Live presentations to providers, staff, professional societies, and annual sales meetings
  • Private consultation (reimbursement training for management and executives)
  • E-learning modules
  • Webcasts and teleconferences
  • CD-ROM and printed toolkits
  • Billing and reimbursement guides and flashcards
  • Practice process flows
  • Policy and procedure templates
  • Worksheets for practice operations
  • Newsletters, white papers, and other publications

What our clients are saying..

"The programs were exceptionally beneficial to our market --- especially the presentation on Emerging Trends in Healthcare & Private Payer Contracting! 
And we will continue to utilize the programs from Xcenda as they do have great impact with providers and their staff."


Account Management, large pharmaceutical firm

How can we help?

Contact Susan Parker at 704.357.8869 ext.5301