Melissa Mulchahey is Senior Director of Field Services Client Engagement and Business Development at Xcenda. In her role, she leads Xcenda’s approach to client engagement for the Field Services Business Unit, guiding manufacturer clients to commercialization success. Prior to assuming this role, Ms. Mulchahey provided senior level oversight and management support for several of Xcenda’s Field Reimbursement and Access Support teams. These teams are contracted by Xcenda’s clients, usually specialty pharmaceutical and biotech firms, whose products may face increased access and reimbursement scrutiny. Under Ms. Mulchahey’s leadership, the Field Reimbursement and Access Support teams use their specialized experience to help providers overcome reimbursement and access barriers at various sites of service so more patients gain access to therapies when they need them most.
Prior to joining Xcenda, Ms. Mulchahey’s career included 25 years of experience as a practice manager and hospital outpatient department manager. She was a reimbursement manager of the largest privately owned oncology practice in the United States with 54 physicians and 18 locations. Additionally, she has managed several other practices ranging in size from solo practitioner to the Emory University Cancer Center. Ms. Mulchahey was responsible for staff and physician reimbursement education, billing, staff training, development of billing policy and education training programs, payer relations and contract negotiations, reimbursement analysis, Medicare policy, and Medicare compliance. She also served as the key person for facilitating access to care for the uninsured and underinsured.
Ms. Mulchahey has over 25 years of experience in the specialties of oncology, immunology, neurology, and psychiatry, among others. Over the past 10 years she has developed content and live presentations in a variety of other specialties including organ transplant, women’s health, mental health, and pulmonology.