Our people

Shanna Barnes, MHA
Vice President, Field Support

I provide strategic insights and design custom field solutions for pharmaceutical manufacturers. From specialty products with J-codes to overcoming access challenges in the buy and bill space, every product has its unique challenges. My field team members meet them head on through our proven approach of provider staff education, health policy monitoring, and triaging the claims denial process.

My experience includes working with the third-largest not-for-profit healthcare system in the U.S., as well as multiple reimbursement and revenue cycle management roles. Today I share my knowledge to help physician practices run more efficiently — and more importantly, ensuring patients gain access to their prescribed products.

I’m proud to be a frequent speaker for society meetings on billing regulations, electronic claims processes, and compliance and payer relations/contracting, and I provide training on revenue cycle operations.

I received my Master of Health Administration from Pfeiffer University and a Bachelor of Arts from the University of North Carolina at Charlotte.

“My passion is educating providers, their staff, and the sales force on navigating the complex coverage landscape – and above all else, helping appropriate patients gain access to vital therapies.”

Join our team.

Come be a part of something special.

Explore careers at Xcenda