Teri Burnell, PharmD

Senior Vice President, Field Services

I lead an exceptionally skilled group of reimbursement professionals who design, develop, and execute field reimbursement support programs for pharmaceutical and biotech manufacturers, carrying their knowledge of health policy, patient assistance, and coverage across the nation to actual provider offices.
Many clients are asking for strategies that optimize the effectiveness of a new or existing field reimbursement support program. Others seek training programs that elevate the skills of their field reimbursement managers, or professionals in transition from other roles. And some manufacturers prefer Xcenda's turnkey contract staffing for national field reimbursement support teams. No matter what the client’s need, I know I can count on the vast experience our field support team brings to each engagement. Our objectives are always the same — ensure that manufacturer programs provide the support required to efficiently overcome barriers to patient access.
I also oversee the provider education team. These highly experienced professionals understand the complex and dynamic policy and reimbursement landscape. Their job is to help physicians and office staff implement strategies and take advantage of options that can help overcome reimbursement and patient access issues. I’ve also had the privilege to speak on clinical and reimbursement topics at national and professional conferences, and I've published several peer-reviewed articles.
I am a certified medical practice executive from the American College of Medical Practice Executives and possess more than 25 years of clinical nursing experience in pediatric endocrinology, urology, ear/nose/throat, and emergency medicine. I also have more than 15 years’ experience in specialty physician practice management.
I have served on clinical and quality assurance committees and managed care contracting committees, as well as the national board of Pediatric Endocrine Nursing Society.

“We developed the concept of the Field Reimbursement Manager over a decade ago. Delivering value through provider staff education has made all the difference in helping more patients gain access to prescribed treatment.”

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